Frequently Asked Question
At Alyshe Export, we believe in transparency and customer satisfaction. This section provides detailed answers to common questions about our handmade products, export policies, and international shipping process.
How can you help?
At Alyshe Export, we connect handmade Turkish products with global markets. Whether you are a retailer, distributor, or brand owner, we offer reliable export solutions, flexible shipping options, and personalized support to grow your business worldwide.
What is a return policy?
At Alyshe Export, each product is handcrafted with care and quality control. Since we operate on international export standards, we do not offer returns. In case of any production defects or shipping issues, our team provides quick support and replacement solutions.
What payment methods do you accept?
At Alyshe Export, we value trust and reliability in every transaction. Therefore, we accept Letter of Credit (L/C) and Advance Payment (T/T) only — ensuring both parties are protected throughout the export process.
Do you sell gift cards?
At Alyshe Export, we specialize in international wholesale and export services. Gift cards are not available, but we offer personalized product selections and custom bulk order solutions upon request.
Submit a task
Submit your task and let our export team handle the process efficiently. We’ll review your request and get in touch with the best solution.
Send message
Send us a message and our team will get back to you as soon as possible. We’re here to assist with your export inquiries and product details.
Trusted experience
With years of international trade experience, Alyshe Export delivers reliable service and authentic Turkish craftsmanship you can trust.
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We export a wide range of handmade and artisanal products such as textiles, ceramics, earrings, and other handcrafted items made with care and creativity.
All our products are proudly produced and shipped from Turkey to customers around the world.
We offer multiple shipping options including sea freight, land transportation, air cargo, PTT Cargo, DHL, and FedEx. The final method is determined based on the destination country and mutual agreement with the buyer.
Yes, we ship globally to most countries. Delivery times and shipping costs may vary depending on your location.
We accept advance payment (T/T) and letters of credit (L/C), which provide mutual security for both buyer and seller.
Our minimum order requirement is 500 USD.
Our preparation time is approximately 4 business days before shipment, depending on product availability and order volume.
Shipping times vary based on the country and transportation method. We always work with reliable international couriers to ensure timely delivery.
Yes. All our products are carefully inspected before shipping and are guaranteed against any production defects.
In the rare case of damage during transport, please contact us immediately with photos and details. We will assist you with a suitable solution or replacement.
Since our products are handmade and custom-selected, we generally do not accept returns unless the item has a verified production defect.
Yes, we welcome bulk or custom orders. Please contact us for personalized product selections, branding, or packaging options.
We primarily operate in USD, but payments in EUR can be discussed based on agreement.
Our support team is available in English, Turkish, and Russian.
You can reach us through our website contact form or via email. Our team will respond as soon as possible.
Yes, we work with both wholesalers and retail businesses around the world.
All Alyshe Export products are handmade in Turkey by skilled local artisans.
Yes, sample orders can be arranged upon request. Sample costs and shipping will be discussed in advance.
Yes, for large-scale or recurring clients, private label and OEM options can be arranged upon agreement.
We combine Turkish craftsmanship with global trade experience — ensuring high-quality, authentic, handmade products delivered with professionalism and trust.